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Monthly Maintenance Plan Details
(Printable-version)
The Evermist Technologies, LLC Monthly
maintenance plan is designed to allow your
business to pay for the level of service that
you require. The monthly rate of your service is
determined by the type of assets and the number
or assets being maintained. This information
also lets you know the number of maintenance
hours you will receive for free each month.
To calculate your costs, total the number
of network and desktop devices in your
environment then multiply them by the
appropriate monthly cost. For example, if your
business has 2 servers, 1 router, 1 switch, 2
laptops, and 6 desktops, then your monthly
service charge would total $800.00 per month
with 8 hours of free onsite or remote support.
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Example
Summary: |
4 Network Assets = $400.00 and 4
hours of service
8 Desktop Assets = $400.00 and 4
hours of service |
|
Asset type |
Asset Description |
Service hours per month |
Monthly Costs |
|
Network |
Routers, Firewalls, Switches |
1.0 |
$50.00 |
|
Desktop |
Desktops, Laptops, Printers |
.5 |
$100.00 |
The table below compares details between
service tasks covered under monthly maintenance
and those tasks that incur additional charges.
|
Covered Service Tasks |
Out of Scope Labor |
|
Desktop Break/ Fix |
Hardware Upgrades |
|
Server Break / Fix |
New application installation /
configuration |
|
Spyware Removal |
New Network cabling or wiring |
|
Virus Removal |
|
|
Best Practices and Line of Business
Consulting |
|
Telephone Support |
|
Remote Control Support |
Clients under monthly maintenance enjoy deep
discounts on labor rates when they go beyond
their monthly maintenance hours.
|
Service Type |
Normal Rates |
Monthly Maintenance Rates |
|
Network Labor |
$100.00 |
$75.00 |
|
Desktop Repair |
$70.00 |
$53.00 |
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